Reviews

“I have worked with AbiNet now at several different companies and have found them to be both an excellent system to make our operations more efficient and also a great partner to work with.  From being able to have visibility to our inventory levels, shipping information, tracking usage by product for allocation purposes and tracking any issues with rolls or vendors it is a great resource. Their support team is also 2^nd to none in providing very timely response times to any issues that arise and also recommending solutions for anything that can be improved. Their reporting tools are also very good at being able to provide any information out of the system that you need.”

“As the administrator of the Abinet system within our organization, Abinet 2.0 is very user-friendly and easy to figure out (with little-to-no training). Reports are easy to decipher and quick to download.

What makes the program even better is the Ediwise team. They are always available and ready to quickly resolve any issues that arise, even if the issue is user-driven.”

“All I have to say is Ediwise made my job a whole lot easier with the new format, and the support I get is outstanding. Would definitely recommend this product to all.”

“It’s a real good feeling to communicate with someone “you know”. They have the knowledge to resolve issues in a timely manner. Their responses are always prompt and accurate, and are always a friendly conversation.  It’s a real pleasure to work with you!  Hope it will last a long time”

“I have to admit, I was skeptical.  I could tell the old version was “well used”, but it was what I was used to and I was leery of a new system. On the other hand, I love, love, love test driving new systems as I’m very picky and want it to be the “same”. The new version is BETTER than the same.  The functionality is excellent – the ease of use, the intuitiveness, and the speed. I could not be happier with the support I received.  All my issues and questions were answered promptly.  The entire team was so helpful. The training and parallel trial made the transition that much easier. “

“In this day of automated customer service, the people at Ediwise are always a pleasure to deal with.  Problems with receiving or expensing newsprint almost always need to be handled quickly, it is most appreciated to know someone with an answer is on the other end of the phone or email.  Even when the problem is caused by operator error it is refreshing to have my questions answered in a timely, professional and accurate manner.  I know I can always count on Jason or Rose to resolve the issue and/or show me how to prevent it going forward.

That same level of customer support was displayed during the transition to the latest version of AbiNet.  The multiple training opportunities and BETA testing available created a very user-friendly and seamless transition.

Thank you all very much for your continued support and assistance, you often make my job a little easier!”

“EDI POs help us match our records with our suppliers’ records, which is extremely important for our centralized purchasing program. We appreciate the ability to make quick changes that our suppliers can receive as well as track changes that our sites make. The efficiency of the system is critical to our daily needs and has helped us create a streamlined ordering process.”